Patient Service Specialist PRN

Florida Cancer Specialists•Inverness, FL

3d•Onsite

About The Position

The Patient Services Specialist handles clerical duties associated with a medical clinic. The role is divided into front-office stations, each with its own set of duties. Employees are expected to learn and perform the duties of all front-office stations and assist coworkers with Patient Services Specialist duties as needed. Specific tasks may vary based on office layout and station assignments. The position requires strong writing and editing skills, attention to detail, and the ability to meet time-sensitive priorities. The specialist must be highly organized and flexible as priorities change, and may perform other duties and projects as assigned. The role involves working in a fast-paced, multi-site environment and traveling to satellite offices and offsite meetings.

Requirements

High school diploma or GED.
Strong writing and editing skills.
Attention to detail and ability to consistently meet time-sensitive priorities.
Highly organized and flexible when priorities change.
Strong multitasking skills and excellent interpersonal skills.
Strong communication skills with a wide variety of personalities.
Critical thinking, problem-solving, analysis, decision-making, planning, time-management, and organizational skills.
Ability to exercise independent judgment.
Interpersonal skills including emotional intelligence, diplomacy, tact, conflict management, delegation, and diversity awareness.
Ability to handle sensitive and confidential material and emotionally charged matters effectively.
Good command of English and effective oral, written, and presentation communication skills; active listening and balanced feedback skills.
Strong customer focus and ability to collaborate and support positive employee, physician, and community relations.
Ability to manage time, conflicting priorities, stress, and professional development; self-motivated and able to work independently with limited supervision.
Ability to work effectively in a fast-paced, multi-site environment and juggle competing priorities and demands from various stakeholders and sites.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Valid state driver’s license and compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy.
Clear background screening and drug test; required vaccinations, including influenza, unless an approved exemption applies.