PRN Patient Service Rep Nights

Ally Medical Management LLC•Dripping Springs, TX

About The Position

The Patient Service Representative assists patients in obtaining services, understanding policies, and making health care decisions. The role verifies medical insurance and collects payments due at the time of service, while maintaining a clean and neat appearance. The representative performs front-office registration, records patient information in the EHR and billing software, completes patient files, and maintains records as required by DSHS. The position also provides authorized medical records to other providers and accurately logs payments and cash receipts. Employees are responsible for protecting sensitive company and patient information, following information security policies and procedures, reporting suspected data or system compromises, and attending annual Information Security Awareness Training.

Requirements

High School Diploma or GED.
One or more years of experience in clerical support.
CPR/BLS Certification.
Basic knowledge of medical terminology.
Excellent active listening skills and a strong service orientation.
Basic computer knowledge.
Detail- and multitask-oriented.
Must be able to lift up to 15 pounds at times.

Responsibilities

Register patients by collecting demographic information, entering insurance information, verifying benefits, and obtaining signatures on ER consent forms.
Enter patient information into the EHR and billing software and complete records by scanning signed documents and medical reports into patient files.
Maintain and file patient records for the period required by DSHS in the appropriate area.
Provide medical records to other providers upon request after receiving a patient-signed authorization to release information.
Log payments and cash receipts through Square and maintain the cash drawer during the shift.
Maintain accurate billing-office records through the payment log for time-of-service payments and payer information.
Protect company and patient information, credentials, systems, and data in accordance with applicable laws and company policies.
Report suspected data or system compromises and security concerns to management immediately.
Attend annual Information Security Awareness Training.
Maintain a clean and neat appearance.