PRN Patient Service Rep Nights

Ally Medical Management•Buda, TX

About The Position

The Patient Service Representative assists patients in obtaining services, understanding policies, and making health care decisions. The role verifies medical insurance and collects payments due at the time of service, while maintaining a clean and neat appearance. The representative performs front-office registration, enters and maintains patient information and records, provides authorized medical records to other providers, and accurately logs payments and cash receipts. The position also carries responsibility for protecting confidential company and patient data, following information security policies and procedures, reporting suspected data or system compromises, and completing annual Information Security Awareness Training.

Requirements

Basic knowledge of medical terminology.
Excellent active listening skills and a strong service orientation.
Basic computer knowledge.
Detail-oriented and able to multitask.
High School Diploma or GED.
One or more years of experience in clerical support.
CPR/BLS certification required.
Prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 15 pounds at times.

Responsibilities

Collect patient demographic information, enter insurance information, verify benefits, and obtain signatures on ER consent forms.
Enter patient information into the EHR and billing software; scan signed documents and medical reports into patient files.
Maintain and file patient records for the period required by DSHS in the appropriate area.
Provide medical records to other providers when requested and when the patient has signed an authorization to release information.
Log payments and cash receipts through Square and maintain the cash drawer during the shift.
Maintain accurate billing-office records through the payment log, including time-of-service payments and payer information.
Assist patients in obtaining services, understanding policies, and making health care decisions.
Verify medical insurance and collect payment due at the time of service.
Protect company and customer credentials and confidential data, and comply with privacy and security laws, policies, procedures, and standard operating procedures.
Report suspected data compromises, security concerns, and system failures affecting data security, confidentiality, availability, or integrity to management immediately.
Attend annual Information Security Awareness Training.
Maintain a clean and neat appearance.