PRN Patient Service Rep Nights

Ally Medical Management • Dripping Springs, TX

2d

About The Position

The Patient Service Representative assists patients in obtaining services, understanding policies, and making health care decisions. The role verifies medical insurance and collects payments due at the time of service. The representative maintains a clean and neat appearance and handles patient registration, records, payments, and billing documentation.

The position is responsible for protecting sensitive company and patient information, following applicable privacy and security laws and company policies, safeguarding access credentials, reporting suspected data or system compromises, and attending annual Information Security Awareness Training. Ally Medical is an Equal Opportunity Employer and makes hiring decisions based on experience, skills, passion, and how candidates may enhance the company culture.

Requirements

• High school diploma or GED.
• At least one year of clerical support experience.
• CPR/BLS certification.
• Basic knowledge of medical terminology.
• Excellent active listening skills and a strong service orientation.
• Basic computer knowledge.
• Detail-oriented and able to multitask.
• Able to sit for prolonged periods and work on a computer.
• Able to lift up to 15 pounds at times.

Responsibilities

• Collect patient demographic information, enter insurance information, verify benefits, and obtain signatures on ER consent forms.
• Enter patient information into the EHR and billing software; complete records by scanning signed documents and medical reports into patient files.
• Maintain and file patient records for the period required by DSHS in the appropriate area.
• Provide medical records to other providers when requested and when the patient has signed an authorization to release information.
• Log payments and cash receipts through Square and maintain the cash drawer during the shift.
• Maintain accurate billing-office records through the payment log, including time-of-service payments and payer information.
• Protect sensitive company and patient data, maintain confidentiality, safeguard access credentials, and follow information security policies and procedures.
• Report suspected data or system compromises and security concerns to management immediately; attend annual Information Security Awareness Training.
• Maintain a clean and neat appearance.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED