PRN Patient Service Rep Nights

Ally Medical Management LLC • Buda, TX

4d

About The Position

The Patient Service Representative assists patients in obtaining services, understanding policies, and making health care decisions. The role verifies medical insurance and collects payments due at the time of service, while maintaining a clean and neat appearance. The position also handles front-office registration, patient records, payment logging, and related administrative duties. Employees are responsible for protecting confidential company and patient data, following information security policies and procedures, reporting suspected security incidents, and attending annual Information Security Awareness Training.

Requirements

• Basic knowledge of medical terminology.
• Excellent active listening skills and a strong service orientation.
• Basic computer knowledge.
• Detail-oriented and able to multitask.
• High school diploma or GED.
• One or more years of experience in clerical support.
• CPR/BLS certification required.

Responsibilities

• Collect patient demographic information, enter insurance information, verify benefits, and obtain signatures on ER consent forms.
• Enter patient information into the EHR and billing software, and complete records by scanning signed documents and medical reports into patient files.
• Maintain and file patient records for the period required by DSHS in the appropriate area.
• Provide medical records to other providers when requested and when the patient has signed an authorization to release information.
• Log payments and cash receipts through Square and maintain the cash drawer during the shift.
• Maintain accurate billing-office records through the payment log, including time-of-service payments and payer information.
• Protect company and patient data, credentials, and access to networks and systems; follow information security policies and procedures.
• Report suspected data or system compromises, security concerns, and relevant system failures to management.
• Attend annual Information Security Awareness Training.

What This Job Offers

• Education Level: High school or GED