Part Time Patient Service Representative – Chesterfield Convenient Care

BJC HealthCare•Chesterfield, MO

7d•Onsite

About The Position

BJC Medical Group is hiring a part-time Patient Service Representative for its outpatient Convenient Care location in Chesterfield. The role serves as the initial point of contact for front-office activity and helps direct patient flow at the physician office. Duties include patient check-ins, appointment scheduling, maintaining patient financial records, and serving as a switchboard operator as needed. This position is scheduled for 24 hours per week in 12-hour shifts. The clinic is open seven days a week from 8 a.m. to 8 p.m., and the role includes a weekend and holiday rotation; the clinic is closed on Thanksgiving and Christmas. BJC Medical Group is a physician-led organization of BJC HealthCare, with more than 600 doctors and advanced practice providers affiliated with hospitals in the Midwest. Since 1994, it has provided care at more than 145 locations and across more than 25 specialties in the greater St. Louis, mid-Missouri, and southern Illinois areas. The position requires a high school diploma or GED and 2–5 years of experience. Medical office experience is preferred. It is part-time and benefit-eligible. BJC offers a benefits package that includes medical, dental, vision, life and disability insurance, retirement contributions and matching, tuition assistance, flexible spending accounts, paid time off, adoption assistance, and legal services. Not all benefits apply to all jobs.

Requirements

High school diploma or GED.
2–5 years of experience.

Nice To Haves

Medical office experience.

Responsibilities

Handle telephone calls from patients and staff and forward calls requiring triage.
Perform receptionist duties with close attention to detail and professionalism.
Verify health insurance payment information and educate patients on applicable regulations; collect payments and record data.
Enter service charges, including assigning diagnostic codes and entering physician- and clinic-related charges.
Coordinate information with the Central Billing Office to ensure charges are captured and properly collected.
Perform patient check-ins and schedule appointments.
Maintain patient financial records.
Serve as a switchboard operator as needed.
Help direct patient flow at the physician office.