Patient Service Representative - Cayuga Orthopedics

Cayuga Medical Center•Cortland, OH
•$19 - $23•Onsite

About The Position

The Patient Services Representative is a varied role that responds to the clinical or clerical staffing needs of the practice. The position supports physicians and mid-level providers with clinical activities and direct patient care, and assists patients and staff with administrative and clerical needs. The role is onsite at the listed Cayuga Orthopedics locations in Ithaca and Cortland, New York.

Requirements

  • High school diploma or equivalent.
  • Good time management and prioritization skills.
  • Good computer skills.

Nice To Haves

  • Previous medical office experience.
  • College-level training or education in a healthcare support field.
  • Previous EMR use or training.

Responsibilities

  • Check in patients upon arrival.
  • Verify and update patient demographics.
  • Collect outstanding balances and co-pays.
  • Assist with scheduling labs, x-rays, procedures, and testing, and send orders.
  • Take messages and triage phone calls.
  • Schedule patient appointments.
  • Support physicians and mid-level providers with clinical activities and direct patient care.
  • Assist patients and staff with administrative and clerical needs.

Benefits

  • Competitive wages.
  • Comprehensive benefits.
  • Professional development opportunities.
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