Patient Service Representative - Cayuga Primary Care - Ithaca Mall
Cayuga Medical Center•Ithaca, MI
•$19 - $23•Onsite
About The Position
The Patient Services Representative is a varied role that adapts daily to the clinical or clerical staffing needs of the practice. The representative supports physicians and/or mid-level providers with clinical activities and direct patient care, while also assisting patients and staff with the practice’s administrative and clerical needs. This position is onsite at Cayuga Primary Care Ithaca Mall in Ithaca, New York. The stated shift window is 6:45 a.m. to 7:00 p.m., Monday through Friday.
Requirements
- High school diploma or equivalent.
- Good time management and prioritization skills.
- Good computer skills; Medent and Microsoft Office are used.
- Ability to lift 25 pounds.
Nice To Haves
- Previous medical office experience.
- College-level training or education in a healthcare support field.
- Previous EMR use or training.
Responsibilities
- Check in patients upon arrival.
- Verify and update patient demographics.
- Collect outstanding balances and co-pays.
- Assist with additional scheduling for labs, x-rays, procedures, or testing, and send orders.
- Take messages and triage phone calls.
- Schedule patient appointments.
- Support physicians and/or mid-level providers with clinical activities and direct patient care.
- Assist patients and staff with administrative and clerical needs of the practice.
Benefits
- Competitive wages.
- Comprehensive benefits.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
