PSR - St. Charles Complete Care (application only for current Esse Health employees of Kisker PC and St. Charles Complete Care)

Esse Health•St. Charles, MO

7d•Onsite

About The Position

This is an internal application for the Patient Service Representative position in the St. Charles Complete Care office. This role is for current Esse Health employees of Kisker PC and St. Charles Complete Care only. The position is full-time, located in an outpatient clinical practice, and is benefit eligible. The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times, including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers. A willingness to assign high priority to patient comfort and satisfaction, and the ability to communicate effectively and work compatibly with physicians, coworkers, and employees in other departments are essential.

Requirements

Formal training which will probably be indicated by a high school diploma or equivalent.
1 or more years of experience working with the public, preferably in a healthcare setting.
Knowledge of medical terminology,
Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.
PC/Windows proficiency.

Nice To Haves

The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.
Willingness to assign high priority to patient comfort and satisfaction.
Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.