About The Position
This is an internal application for the Office Manager position in the St. Charles Complete Care office. This is a full-time, benefit-eligible role with no weekends or holidays required. The position is located in an outpatient clinical practice.
Requirements
- Internal application for current Esse Health employees of Kisker PC and St. Charles Complete Care
Nice To Haves
- Bachelor's degree preferred
- Three to five years previous medical office management experience preferred
Responsibilities
- Responsible for and oversees the delivery of care to all patients within the practice.
- Uses independent judgment to lead the practice toward its goals, integrating corporate objectives into the business plan when applicable.
- Supervises all employees within the practice and is accountable for their overall performance and direction.
- Manages all financial transactions including supply purchases, accounts payable, and credit card usage.
- Schedules and leads monthly financial review meetings with physicians.
- Oversees all business and payer metrics relevant to the practice.
- Leads employee relations initiatives through effective communication, coaching, and development.
- Implements HR policies consistently and fairly, ensuring compliance with federal and state regulations while aligning with organizational culture.
- Manages compliance, safety, and OSHA requirements for the office, and ensures HIPAA regulations are followed.
- Sets meaningful goals for staff and motivates the team to achieve them.
- Ensures timely completion of annual employee performance reviews.
- Develops and monitors the practice's annual budgets.
- Assists with interviewing, hiring, onboarding, and other employee relations functions.
- Handles patient complaints and escalations according to protocol.
- Attends required meetings and communicates key messages from meetings to providers and staff as appropriate.
Benefits
- Medical
- Dental
- Vision
- Life
- Long/Short Term Disability
- Health Savings Account/Flexible Spending Account
- Fraud Protection
- Legal
- Pet and other miscellaneous
- Generous PTO policy
- 9 paid holidays
- 401k match
- profit sharing
- Tuition reimbursement
- Wellness program
- Opportunities for professional growth and mentorship
- Emphasis on work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
