About The Position

The Patient Service Representative supports Foundation Surgery by greeting patients, answering incoming calls, providing general information, and completing patient check-in and check-out. The role also involves communicating with internal and external customers, scheduling appointments, entering and tracking referrals, scanning and indexing documentation, filing, and other duties as assigned. Foundation Medical Partners is affiliated with Southern New Hampshire Medical Center and serves the greater Nashua community. The organization describes itself as New Hampshire’s second-largest multi-specialty group and encourages employee professional growth and development.

Requirements

  • High school diploma or equivalent required.
  • Knowledge of reception tasks, clinic policies and procedures, and paperwork.

Nice To Haves

  • A minimum of one year of experience in a customer service position is preferred.

Responsibilities

  • Greet patients.
  • Answer incoming telephone calls and provide general information.
  • Check patients in and out.
  • Schedule appointments.
  • Enter and track referrals.
  • Scan and index documentation.
  • File documents and perform other duties as assigned.
  • Communicate with internal and external customers.

Benefits

  • Health, dental, prescription, and vision coverage for full-time and part-time employees.
  • Competitive pay.
  • Tuition reimbursement.
  • 403(b) Retirement Savings Plan.
  • Education and paid training courses for continued career progression.
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