About The Position

Foundation Medical Partners, affiliated with Southern New Hampshire Medical Center, is a multi-specialty group serving the greater Nashua community. The Patient Service Representative supports Foundation Surgery by welcoming patients and providing front-desk and telephone assistance. The role includes checking patients in and out, scheduling appointments, handling referrals and documentation, and communicating with internal and external customers. Foundation Medical Partners describes a workplace focused on employee growth and development and supporting physical, mental, and emotional well-being.

Requirements

  • High school diploma or equivalent.
  • Knowledge of reception tasks, clinic policies and procedures, and paperwork.

Nice To Haves

  • At least one year of experience in a customer service position.

Responsibilities

  • Greet patients.
  • Answer incoming telephone calls and provide general information.
  • Check patients in and out.
  • Schedule appointments.
  • Enter and track referrals.
  • Scan and index documentation.
  • Communicate with internal and external customers.
  • Perform other duties as assigned.

Benefits

  • Health, dental, prescription, and vision coverage for full-time and part-time employees.
  • Competitive pay.
  • Tuition reimbursement.
  • 403(b) retirement savings plan.
  • Education and paid training courses for continued career progression.
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