Patient Service Representative - Foundation Counseling and Wellness - Full Time - Foundation Medical Partners

SolutionHealth • Nashua, NH

10d • Onsite

About The Position

Foundation Medical Partners, affiliated with Southern New Hampshire Medical Center, is the second largest multi-specialty group in New Hampshire, serving the greater Nashua community. They encourage professional growth and development and are proud of their workplace culture. They understand the connection between physical, mental, and emotional well-being and offer outpatient behavioral health services and intensive outpatient programs. Many primary care practices include Behavioral Health specialists to ensure collaboration with patients' primary care providers. This role is responsible for greeting patients, answering telephone calls, providing general information, patient check-in and check-out, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other assigned duties.

Requirements

• High School diploma or equivalent required.
• Knowledge of reception tasks, clinic policies/procedures, and paperwork.

Nice To Haves

• A minimum of one year of experience in a customer service position preferred.

Responsibilities

• Greets patients.
• Answer telephone calls and provide general information.
• Check-in and check-out patients.
• Schedule appointments and enter and track referrals.
• Scan and index documentation.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• Education & Paid training courses for continued career progression

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED