Patient Service Representative

Lumexa Imaging•Johns Creek, GA
•Onsite

About The Position

Lumexa Imaging is a provider of outpatient medical imaging, with more than 5,000 team members and over 185 outpatient imaging centers across 13 states. The company conducts more than 4 million outpatient studies annually and provides clinical excellence, operations, and imaging technology for health systems and radiologists. American Health Imaging is hiring an entry-level Patient Service Representative in Johns Creek, Georgia. The role is suited to a customer-service-focused candidate seeking to work in a medical office setting. The schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m.

Requirements

  • 1–4 years of experience in a medical office setting or hospital.
  • Ability to handle a heavy patient volume.
  • Strong customer service and computer skills.
  • Ability to multitask.
  • Knowledge of medical terminology.

Nice To Haves

  • Experience with authorizations and insurance verification.

Responsibilities

  • Schedule patients for diagnostic exams and procedures.
  • Assist with authorizations and verifications.
  • Check patients in and out.
  • Answer multiple phone lines.
  • Provide accurate and complete information to the billing office.
  • Verify insurance.
  • Ensure accuracy of patient data entered into the system.
  • Process requests and file patient records.

Benefits

  • Monthly bonus opportunity.
  • Medical, dental, vision, life, and pharmacy plans; benefits are effective the first day of the month following the hire date.
  • 401(k).
  • Paid vacation time.
  • PTO accrual beginning on day one.
  • Colleague referral bonus program.
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