Patient Service Representative - MFP Clinic

Fitzgibbon Hospital • Marshall, MO

4d • Hybrid

About The Position

Fitzgibbon Hospital, a non-profit community hospital serving the Marshall, MO area, is seeking a self-driven and compassionate Patient Service Representative to join their Marshall Family Practice Clinic. This role is crucial as Patient Service Representatives are the first and last point of contact for patients and visitors, initiating electronic encounters and ensuring accuracy in reimbursement. The team is constantly learning and adapting to changing insurance requirements.

Requirements

• High School Diploma
• 1 year customer service experience
• Insurance experience

Nice To Haves

• Excellent customer service skills
• Dependable with reliable transportation and positive contact number
• Good work history
• Adaptable/flexible
• Detail-oriented
• Achievement oriented
• Independent

Responsibilities

• Greets and registers patients presenting to the Hospital
• Collects copays and balances on current and previous encounters
• Answers all switchboard calls for the organization

Benefits

• Compensation is based on experience
• Paid time off (PTO)
• Health insurance
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (FSAs)
• 403(B) Retirement plan
• Tuition Reimbursement Program (after 1 year of service)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED