Patient Service Representative - Orthopedic Clinic
OSU Medical Center•Tulsa, OK
•Onsite
About The Position
A Patient Service Representative (PSR) is responsible for completing various administrative and financial tasks within an orthopedic clinic on a daily basis. This includes preparing billing paperwork, managing patient demographics and insurance information, verifying insurance eligibility, scheduling appointments, preparing medical records, collecting patient payments, balancing cash boxes, and preparing bank deposits. Some PSRs may also be responsible for managing referrals and authorizations. Additional projects or tasks may be assigned by the clinic coordinator.
Requirements
- High School Diploma or GED
Nice To Haves
- 1-3 Years of experience
Responsibilities
- Preparing billing paperwork for Clinic Financial Services
- Accurately updating patient demographics and insurance information in the practice management system
- Scanning insurance cards and ensuring all data is accurate for the billing department
- Preparing for the next day patients by verifying insurance eligibility online or by calling the insurance company
- Scheduling appointments for multiple schedules
- Preparing medical record charts
- Making patient appointment reminder phone calls
- Collecting insurance co-pays, deductibles, and outstanding balance payments at check-in
- Balancing an assigned cash box and daily balancing report
- Preparing end of the day bank deposit
- Sending documentation to Clinic Financial Services as specified
- Verifying and entering all incoming/outgoing referrals and authorizations into the practice management system (for designated PSRs)
- Completing additional projects or tasks assigned by the clinic coordinator
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
