Patient Service Representative (Part-Time)

BestMed • Dallas, OR

6d

About The Position

Community Care Partners is hiring a part-time Patient Service Representative to support patients and staff in a positive, patient-focused environment. The role includes welcoming patients, supporting appointment check-in and registration, handling payments and phone calls, and keeping reception areas clean and sanitized. The representative may also provide coverage for medical records and prior authorizations as needed.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience.
• Strong communication and problem-solving skills.
• Ability to interact effectively with people from all backgrounds.

Responsibilities

• Greet and assist patients in a friendly, supportive manner.
• Check patients in for appointments and scan documents into charts.
• Assist with registration forms and distribute medical records.
• Collect and post copayments and outstanding balances, and balance the cash drawer daily.
• Inform patients of care costs and collect required fees.
• Assess walk-in traffic for potential emergencies.
• Communicate patient needs to clinical staff.
• Answer phones professionally and route calls appropriately.
• Maintain confidentiality of patient information.
• Keep reception and waiting areas clean and sanitized.
• Provide coverage for medical records and prior authorizations as needed.
• Perform other duties as assigned.

Benefits

• Paid time off (PTO).
• 401(k) with employer match.
• Healthcare benefits, including health coverage with free care at Community Care Partners, dental, vision, life, and disability coverage.
• Annual salary increases.
• Opportunity for pay advances.
• Branded apparel.
• GreatWork Perks discounts on travel, entertainment, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED