Patient Support Rep.Insurance Verifier - Rehab Tech - Day/Evening
About The Position
The Patient Service Representative and Insurance Verifier reviews patient demographic information and works with representatives, providers, and insurance carriers to verify benefits, determine eligibility, obtain pre-certifications, and support timely reimbursement. The role submits pre-certification notifications by phone or electronically and completes required payer documentation. It also researches pre-certification denials, confirms referral requirements, and coordinates with referring physician offices to obtain referrals for scheduled services and additional office visits. The position assists with therapy scheduling and uses an electronic medical record task-based work queue to meet Rehab Services productivity metrics. It may also assist therapists with patient care and disinfecting linens, supplies, and equipment. This full-time position is based at Park Center in Glenview, Illinois. The clinic is open Monday through Friday from 7 a.m. to 7 p.m. The employee rotates among varied start and end times and works at least two evening shifts until 7 p.m. No travel is required, except that a valid driver’s license and appropriate auto insurance are required if performing duties at an off-site location. Hourly pay is $20.29–$29.42, with the offered rate determined by expertise, years of experience, and other factors.
Requirements
- High school diploma or GED required.
- A valid driver’s license and appropriate auto insurance are required if performing duties at an off-site location.
Nice To Haves
- Associate degree in business or healthcare preferred.
- 1–2 years of healthcare registration, scheduling, or customer service experience preferred.
- Knowledge of health insurance, medical terminology, and anatomy preferred.
- Strong data entry, keyboarding, and Microsoft Office skills preferred.
- Observation or volunteer experience in a rehabilitation clinical setting preferred.
Responsibilities
- Review and analyze patient demographic information.
- Consult representatives, providers, and insurance carriers to verify benefits, determine eligibility, obtain pre-certifications, and support timely reimbursement.
- Submit pre-certification notifications by telephone or electronically and complete required documentation for insurance carriers.
- Research pre-certification denials, including cases involving missing authorization, patient pre-certification, or referral documentation.
- Confirm referral requirements for individual plans and work with referring physician offices to obtain referrals for scheduled services and additional office visits.
- Assist with therapy scheduling.
- Use the electronic medical record task-based work queue to meet established Rehab Services productivity metrics.
- May assist therapists with patient care and disinfecting linens, supplies, and equipment.
Benefits
- Premium pay, such as shift, on-call, and holiday pay, based on the employee’s job and eligibility.
- Incentive pay for select positions.
- Opportunity for annual increases based on performance.
- Career pathways to promote professional growth and development.
- Medical, dental, pet, and vision options.
- Tuition reimbursement.
- Free parking.
- Wellness program.
- Savings plan.
- Health savings account options.
- Retirement options with company match.
- Paid time off and holiday pay.
- Community involvement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
