Patient Service Rep - UT Primary Care Western Heights

University Physicians' Association • Knoxville, IA

3d

About The Position

University Physicians’ Association is seeking a qualified applicant for a full-time Patient Service Representative at UT Primary Care Western Heights. The position is full time and works Monday through Friday. The representative supports front-office operations by welcoming patients, handling registration and billing-related tasks, maintaining patient information, coordinating patient flow, and scheduling appointments.

Requirements

• Strong communication skills.
• Computer and typing skills.
• Attention to detail.
• Time management and organization skills.
• Prior medical experience is required.

Responsibilities

• Greet patients in a friendly and timely manner.
• Ensure patients complete forms required for the electronic health record and billing office.
• Maintain patient demographic and insurance information, verify insurance eligibility, and collect co-pays.
• Support timely patient flow by processing patients as they arrive at the front office.
• Answer patient inquiries regarding registration information or billing questions.
• Refer inquiries regarding medical care or treatment to a nurse or physician.
• Schedule patients with the appropriate physician.
• Scan documents into the electronic health record.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed