Patient Care Rep

Sentara Health•New Town, ND
•$20 - $30•Onsite

About The Position

Sentara Family Medicine New Town is hiring a full-time Patient Care Representative in Williamsburg, Virginia. The role is responsible for registering new and current patients at the site, with a primary focus on patient check-in and check-out. Duties also include collecting co-pays, scheduling appointments, handling medical-record requests, answering telephone calls, and greeting patients and visitors.

Requirements

  • High school diploma (required).

Nice To Haves

  • Customer service experience (preferred).

Responsibilities

  • Register new and current patients at the site.
  • Complete patient check-in and check-out functions.
  • Collect co-pays.
  • Schedule appointments.
  • Handle requests for medical records.
  • Answer telephone calls.
  • Greet patients and visitors.

Benefits

  • Medical, dental, and vision plans.
  • Adoption, fertility, and surrogacy reimbursement up to $10,000.
  • Paid time off and sick leave.
  • Paid parental and family caregiver leave.
  • Emergency backup care.
  • Long-term and short-term disability and critical illness plans.
  • Life insurance.
  • 401(k)/403(b) with employer match.
  • Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education.
  • Student debt pay down up to $10,000.
  • Pet insurance.
  • Legal resources plan.
  • Opportunity to earn an annual discretionary bonus, subject to established system and employee eligibility criteria.
  • Paid holidays.
  • Educational assistance or student loan repayment.
  • Voluntary benefits.
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