Patient Service Rep

Loma Linda•Loma Linda, CA

1d•$25 - $26

About The Position

The Patient Service Rep manages patient flow for electronic check-in, check-out, and appointment procedures. The role requires exceptional communication and interpersonal skills and efficiency. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed. Loma Linda University Health is a Seventh-day Adventist, faith- and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. Its mission is to continue the teaching and healing ministry of Jesus Christ, and its core values are compassion, excellence, humility, integrity, justice, teamwork, and wholeness. The employer is committed to equal opportunity and provides reasonable accommodations for otherwise qualified individuals with disabilities.

Requirements

High school diploma or GED.
At least six months of customer service, general office, or receptionist vocational training experience.
Valid driver's license.
Able to use a computer, printer, and software programs necessary for the position, such as Word, Excel, Outlook, and PowerPoint.
Able to operate and troubleshoot basic office equipment required for the position.
Able to work calmly and respond courteously under pressure, collaborate, and accept direction.
Able to think critically; manage multiple assignments; organize and prioritize workload; problem solve; recall information accurately; pay close attention to detail; and work independently with minimal supervision.
Able to distinguish colors as necessary; hear sufficiently for conversation in person and on the telephone and identify workplace sounds; and see adequately to read computer screens and written documents necessary for the position.
Candidates must understand and embrace Loma Linda's mission, purpose, and identity.