PATIENT SERVER (FULL TIME AND PART TIME)
About The Position
TouchPoint Support Services is hiring full-time and part-time Patient Servers at Via Christi Hospital in Wichita, Kansas. The role supports patient food service on assigned hospital units, including taking menu selections, assembling and delivering trays, retrieving trays, responding to special requests, and delivering food between meals. Patient Servers work with patients and nursing staff to accommodate prescribed diets and help meet patient food needs while contributing to patient satisfaction and a safe, sanitary food-service environment. No prior experience is required; training is provided.
Requirements
- No previous experience is required; the employer is willing to train.
- Ability to lift and/or move up to 100 pounds.
- Computer technical skills sufficient to operate hospital systems.
- Excellent verbal and written communication skills.
Responsibilities
- Interact with patients in a friendly and caring manner when taking menu selections, delivering trays, conducting catering rounds, and retrieving trays.
- Take patients’ menu selections before each meal.
- Follow dietary restrictions for special and modified diets while accommodating food preferences within diet-order guidelines.
- Offer menu alternatives consistent with prescribed diets and patients’ allergies, sensitivities, and cultural, ethnic, or religious preferences.
- Assemble trays accurately and promptly according to patients’ selections and tray tickets.
- Coordinate with nursing staff to confirm diet prescriptions and meet patients’ food needs.
- Retrieve trays from patient rooms.
- Maintain accurate and current information for patients on assigned units.
- Assist the dietitian with monitoring patients who are NPO, on liquid diets, or subject to calorie counts.
- Report patient-related problems or concerns promptly to appropriate personnel according to departmental procedures.
- Follow facility confidentiality and patient-rights policies, including HIPAA policies and procedures.
- Support patient satisfaction goals by providing quality service.
- Follow applicable health and sanitation regulations and departmental sanitation procedures.
- Maintain a clean and sanitary work environment.
- Follow HACCP guidelines when assembling and distributing food supplies.
- Complete required daily, weekly, and monthly reports on time.
- Use cleaning chemicals according to manufacturer directions and applicable MSDS sheets.
- Use equipment according to departmental safety procedures.
- Follow facility and departmental safety and infection-control procedures, including incident reporting.
- Follow hazardous materials and waste protocols and emergency preparedness and life-safety programs; participate in drills as appropriate.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
- Full-time positions additionally offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
- Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
