Patient Server (Full Time And Part Time)

Compass Group • Wichita, KS

20h • Onsite

About The Position

TouchPoint Support Services is hiring full-time and part-time Patient Servers at Via Christi Hospital in Wichita, Kansas. The role supports patient food service on assigned units, including gathering menu selections, assembling and delivering meal trays, retrieving trays, responding to special requests, and providing food between meals. Patient Servers help ensure food preferences are met within prescribed diet restrictions and coordinate with nursing staff and dietitians to support patients’ food needs. The position contributes to patient satisfaction while following confidentiality, food safety, sanitation, infection-control, emergency-preparedness, hazardous-materials, and workplace safety procedures. No previous experience is required; training is provided.

Schedules include shifts from 6:00 a.m. to 2:00 p.m., 11:00 a.m. to 7:00 p.m., 12:30 p.m. to 8:30 p.m., and 4:00 p.m. to 8:30 p.m. Days may vary, and rotating weekends are included. The pay range is $15.00 to $16.00 per hour.

TouchPoint offers associates benefits including a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits. Full-time associates additionally receive medical, dental, vision, life and AD&D insurance, disability insurance, commuter benefits, an employee assistance program, and flexible spending accounts. Associates may also be eligible for paid and/or unpaid time off in accordance with applicable laws.

Requirements

• No previous experience required; willing to train.
• Ability to lift and/or move up to 100 pounds.
• Computer technical skills to operate hospital systems.
• Excellent verbal and written communication skills.
• Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

• Provide patient food service on assigned units, including menu selections, tray assembly and delivery, tray pick-up, special requests, and between-meal food delivery.
• Interact with patients in a friendly and caring manner when taking menu selections, delivering trays, conducting catering rounds, and retrieving trays.
• Take patients’ menu selections before each meal.
• Follow special and modified diet restrictions while accommodating food preferences within the limitations of diet orders.
• Offer appropriate menu alternatives in accordance with prescribed diets, allergies, sensitivities, and cultural, ethnic, or religious preferences.
• Assemble trays accurately and promptly according to patients’ menu selections and tray tickets.
• Coordinate with nursing staff to confirm diet prescriptions and meet patients’ food needs.
• Retrieve trays from patients’ rooms and maintain accurate, current information for patients on assigned units.
• Assist dietitians with monitoring patients who are NPO, on liquid diets, or have a calorie count ordered.
• Communicate patient-related problems or concerns to appropriate personnel in a timely manner and follow departmental procedures.
• Protect confidentiality and patients’ rights in accordance with facility HIPAA policies and procedures.
• Contribute to patient satisfaction by providing quality service.
• Comply with applicable health and sanitation regulations and departmental sanitation procedures; maintain a clean, sanitary work environment.
• Follow HACCP guidelines when assembling and distributing food supplies.
• Complete required daily, weekly, and monthly reports accurately and by prescribed deadlines.
• Use cleaning chemicals according to manufacturers’ instructions and applicable MSDS sheets.
• Use equipment according to departmental safety procedures and follow facility and departmental safety policies, including incident reporting.
• Follow infection-control policies and procedures, hazardous materials and waste protocols, and emergency preparedness and life safety programs; participate in drills as appropriate.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions additionally offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs)
• Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed