Patient Scheduling Representative - Family Medicine

University of Wisconsin Hospitals and Clinics Authority • Windsor, WI

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About The Position

UW Health is seeking a Patient Scheduling Representative for Family Medicine. The role schedules appointments by phone, in person, or through electronic correspondence; assists patients and families with scheduling needs; and coordinates with clinic staff so patients receive appropriate care in a timely manner. The position is part-time at 80% FTE, with a day shift Monday through Friday between 8:30 a.m. and 5:00 p.m. No weekends are required. Hours may vary based on clinic operational needs. Pay starts at $19.59 per hour, with relevant work experience considered when determining starting base pay.

Requirements

• At least 6 months of experience in an office or customer service environment.
• No minimum education is required; a high school diploma or equivalent is listed.

Nice To Haves

• Associate’s or bachelor’s degree in Business Administration, Healthcare, or a related field.
• Previous experience working in healthcare.
• Previous experience scheduling patients.
• Previous experience answering phones and greeting clients or customers in person.

Responsibilities

• Schedule appointments by phone, in person, or through electronic correspondence.
• Answer incoming calls from patients and their families and assist with appointment scheduling.
• Call patients to schedule appointments.
• Coordinate with clinic staff to help ensure patients receive appropriate care in a timely manner.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed