Patient Scheduling Representative - Family Medicine

UW Health • Windsor, WI

5d

About The Position

UW Health is seeking a Patient Scheduling Representative for Family Medicine. The role involves helping patients and their families with appointment scheduling by phone, in person, and through electronic correspondence. The representative coordinates with clinic staff to help ensure patients receive appropriate care in a timely manner. This is a part-time position at 80% FTE, scheduled on weekdays during daytime hours; hours may vary based on clinic operational needs.

Requirements

• At least 6 months of previous experience in an office or customer service environment.

Nice To Haves

• High school diploma or equivalent.
• Associate's or bachelor's degree in Business Administration, Healthcare, or a related field.
• Previous experience working in healthcare.
• Previous experience scheduling patients.
• Previous experience answering phones and greeting clients or customers in person.

Responsibilities

• Schedule appointments by phone, in person, or through electronic correspondence.
• Answer incoming calls from patients and their families and assist with appointment scheduling.
• Make outgoing calls to patients to schedule appointments.
• Coordinate with clinic staff to ensure patients receive appropriate care in a timely manner.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed