Patient Scheduler

Prime Healthcare•Denville, NJ

12d

About The Position

The Patient Scheduler routinely schedules tests and procedure cases for patients when services occur as scheduled events. Scheduling may include clinic visits, surgery, G.I. Lab, Cardiac Cath Lab, radiology, respiratory therapy, nutritional services, infusion units, or other locations where tests or procedures are scheduled. The scheduler coordinates with departments as needed and enters accurate, complete patient demographics into the computer system, including insurance and authorizations when applicable. The role also involves notifying departments about services that may require equipment, instrumentation, or supplies from outside vendors for scheduled surgeries, and preparing and distributing surgical schedules and on-call lists to appropriate departments or personnel.

Requirements

High school graduate or GED equivalent.
Knowledge of multiple insurance authorization requirements.
Knowledge of medical terminology.
Effective written and verbal communication skills.
Ability to multitask and prioritize needs to meet required timelines.
Analytical and problem-solving skills.
Customer service experience.
Strong clerical and computer skills.

Nice To Haves

One to two years of previous experience in a hospital environment.

Responsibilities

Schedule tests and procedure cases for patients across applicable departments and service locations.
Coordinate scheduling needs with departments as necessary.
Enter complete and accurate patient demographic information into the computer system, including insurance and authorizations when applicable.
Notify departments when scheduled surgeries may require equipment, instrumentation, or supplies from outside vendors.
Prepare and distribute surgical schedules and on-call lists to appropriate departments or personnel.