Patient Scheduler

Providence • Walla Walla, WA

2d

About The Position

The Scheduling Coordinator performs scheduling for patients, physicians, and ancillary departments, supports departmental communications, greets patients, answers and transfers telephone calls, and relays messages to appropriate staff. The role also collects statistics, maintains and organizes departmental files, researches and gathers new patient records, and collects and maintains accurate demographic and insurance billing information to support timely reimbursement. Additional duties include preparing daily schedules, preparing and processing Release of Information requests, typing, and performing other designated clerical tasks essential to the smooth operation of the department.

The position is part of Providence St. Mary Medical Center, whose culture emphasizes patient-focused, whole-person care, understanding, commitment, mutual respect, and empowering caregivers.

Nice To Haves

• Secretarial experience in a medical setting.

Responsibilities

• Schedule patients, physicians, and ancillary departments.
• Support departmental communications.
• Greet patients.
• Answer telephones, relay messages, and transfer calls to appropriate staff.
• Collect statistics.
• Maintain and organize departmental files.
• Research and gather new patient records.
• Collect and maintain accurate patient demographic and insurance billing information to support timely reimbursement.
• Prepare daily schedules.
• Prepare and process Release of Information requests.
• Type and perform other designated clerical tasks essential to the smooth operation of the department.

Benefits

• Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed