Patient Scheduler

Rezolut • Cohoes, NY

6d

About The Position

Rezolut Imaging is seeking a Patient Scheduler to provide exceptional customer service and care by accurately scheduling appointments and responding to requests for information. The role works under general guidance with some expectation of autonomy. The ideal teammate is a self-directed learner who applies feedback and self-assesses to grow, communicates effectively, pays close attention to detail, prioritizes and delegates tasks when appropriate, and acts with integrity, professionalism, and confidentiality.

Requirements

• High school degree or equivalent.
• High proficiency with PC systems, tools, and applications.
• Excellent verbal and written communication skills and strong attention to detail.
• Ability to prioritize tasks and delegate them when appropriate.
• Integrity, professionalism, and confidentiality.

Nice To Haves

• At least 1 year of prior medical scheduling experience is preferred.

Responsibilities

• Answer incoming calls and make outgoing calls to schedule, cancel, and confirm appointments.
• Offer the first available appointment while matching patient preferences with scheduling guidelines.
• Collect and coordinate accurate basic registration, demographic, and insurance information.
• Process messages across multiple channels related to patient and physician requests.
• Work as a team member to organize and prioritize responsibilities and complete daily assignments.
• Assist radiologists, technologists, coworkers, patients, and referring physician offices as needed.

Benefits

• PTO for full-time employees
• Six observed holidays
• Medical, dental, vision, life, and other voluntary insurance for full-time employees
• 401(k) retirement plan
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED