Patient Scheduler

Rezolut•New Rochelle, NY
•$19 - $21

About The Position

Rezolut Imaging is seeking a Patient Scheduler to deliver exceptional customer service and care by accurately scheduling appointments and responding to requests for information. The role works under general guidance with some expectation of autonomy. The ideal teammate is a self-directed learner who applies feedback and self-assesses to support personal and professional growth, communicates effectively, pays close attention to detail, prioritizes and delegates tasks appropriately, and demonstrates integrity, professionalism, and confidentiality.

Requirements

  • High school degree or equivalent.
  • High proficiency with PC systems, tools, and applications.
  • Excellent verbal and written communication skills.
  • Strong attention to detail.
  • Ability to prioritize tasks and delegate when appropriate.
  • Integrity, professionalism, and confidentiality.

Nice To Haves

  • At least 1 year of prior medical scheduling experience.

Responsibilities

  • Answer incoming and make outgoing calls to schedule, cancel, and confirm appointments.
  • Offer the first available appointment while matching patient preferences with scheduling guidelines.
  • Collect and coordinate accurate basic registration, demographic, and insurance information.
  • Process messages across multiple channels related to patient and physician requests.
  • Organize and prioritize responsibilities as a team member to complete daily work assignments.
  • Assist radiologists, technologists, coworkers, patients, and referring physician offices as needed.

Benefits

  • PTO for full-time employees.
  • Six observed holidays.
  • Medical, dental, vision, life, and other voluntary insurance for full-time employees.
  • 401(k) retirement plan.
  • Employee Assistance Program.
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