Patient Scheduler

Healthier Mississippi People • Greenwood, MS

2d

About The Position

Coordinates provider schedules to optimize patient access, enhance customer service, and support efficient business operations. Handles pre-registration using practice management software to ensure accurate patient information and manage referrals, authorizations, and certifications as needed. Requires knowledge of office procedures, verbal and written communication, interpersonal skills, computer and relevant software applications, and the ability to work in a team environment.

Requirements

• High School Diploma or GED.
• Knowledge of office procedures.
• Verbal and written communication skills.
• Interpersonal skills.
• Skill in using computers and relevant software applications.
• Ability to work in a team environment.

Responsibilities

• Maintains current knowledge of patient scheduling software, Appointment Request Guidelines (ARGs) for assigned providers, and standard operating procedures for pre-registration and appointment scheduling.
• Pre-registers new patients scheduling appointments with 95% accuracy.
• Obtains and documents referring physician demographic data and the reason for the visit when a patient is scheduled.
• Verifies patients’ insurance electronically or by phone to confirm active coverage and informs patients of their expected payment at the time of service.
• Enters pre-registration notes in the scheduling system.
• Uses resource guidelines and scheduling protocols to determine the need for financial counseling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED