Patient Scheduler Coordinator
ENHANCE DENTAL•Choctaw, OK
•Onsite
About The Position
The Patient Scheduler Coordinator works in a fast-paced dental practice, greeting patients and supporting the flow of doctors and patients. The role schedules and confirms appointments for new and existing patients, handles incoming calls and messages, and assists with patient registration, records, insurance information, and documentation. The coordinator maintains a professional reception area and safeguards patient privacy while following OSHA and HIPAA requirements. The position reports to the Area Director of Operations / Operations Manager and has no direct reports.
Requirements
- High school degree or equivalent.
- Exceptional written and verbal communication skills.
Responsibilities
- Schedule and confirm appointments.
- Welcome patients and update their information in the dental software.
- Register new patients according to established office protocols.
- Verify insurance and accurately build patient insurance plans in the dental software.
- Help patients complete necessary forms and documentation.
- Answer and manage incoming calls.
- Respond to and comply with requests for information.
- Prepare documentation for upcoming appointments.
- Check daily appointment schedules and fill gaps to support positive production.
- Monitor and reply to emails and voicemails.
- Maintain a professional reception area.
- Safeguard patient privacy and confidentiality.
- Maintain OSHA and HIPAA compliance.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
