Patient Safety & Client Care Surveyor (Client Care Surveyor)
About The Position
The Oregon Health Authority’s Public Health Division, Health Care Regulation & Quality Improvement section, is recruiting a Patient Safety & Client Care Surveyor (Client Care Surveyor). The role supports licensing and Medicare/Medicaid certification of designated health care providers through monitoring, inspections, consultations, investigations, and collaborative partnerships with providers and state and federal agencies. It contributes to ensuring Oregonians have access to safe, high-quality health care. This is a hybrid, full-time, permanent position based in Portland, Oregon. The recruitment may be used to fill up to five vacancies. Employment is contingent on passing a criminal records check that meets OHA criteria.
Requirements
- Three years of experience in areas related to nursing, social work, developmental disabilities, dietetics/nutrition, or sanitation.
- A bachelor’s degree in a health or human services field, or a license as a Registered Nurse.
- LPN certification and/or experience does not meet the minimum qualifications.
- Submit a resume, required cover letter, and complete supplemental questions.
Nice To Haves
- Experience resolving complex issues while adhering to statutory and regulatory guidelines.
- Experience addressing complex provider concerns and complaints.
- Experience using analysis, review, interpretation, and coordination techniques for diverse provider types and complaint populations.
- Experience conducting independent research, analyzing and interpreting information, and making informed decisions to address problems and complaints.
- Experience navigating federal and state statutes, regulations, policies, and procedures.
- Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
- An active Registered Nurse license and additional relevant experience; preference is given to candidates with more years of experience, more desired attributes, and an active RN license.
Responsibilities
- Support the licensing and Medicare/Medicaid certification of designated health care providers.
- Monitor and inspect health care providers.
- Provide consultations to health care providers.
- Conduct investigations.
- Collaborate with the provider community and state and federal agencies.
Benefits
- Low-cost medical, vision, and dental coverage for employees and families.
- Optional life insurance, disability coverage, deferred compensation, and health and childcare flexible spending account options.
- Paid time off including 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours per month.
- Potential eligibility for the Public Service Loan Forgiveness Program.
- Retirement through the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
- Training and development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
