Patient Safety Attendant

HCA Healthcare • Live Oak, TX

2d

About The Position

The Patient Safety Attendant (PSA) provides continuous observation and monitoring for high-risk patients as part of high-quality, patient-centered care. Working with the patient care team, the PSA helps maintain an environment free of obstacles and reduce the risk of falls and accidental or intentional self-harm. The role may also assist patients with basic activities of daily living.

The PSA maintains direct line of sight with the patient, including during visits and while the patient is transported or receives testing and procedures away from their usual environment. The attendant assesses the room, monitors the patient's physical and emotional condition, reports changes promptly, intervenes to prevent harm, and seeks immediate assistance when incidents escalate. The role includes documenting patient status and activity, respecting patient rights and confidentiality, communicating with patients and the care team, and supporting patient- and family-centered care.

The PSA may support departmental teamwork, assist with new-staff orientation, participate in performance improvement activities, and restock non-medicinal patient room supplies. Employees complete initial and ongoing training and competencies appropriate to the service line, facility, and patient population. Basic Life Support (BLS) and de-escalation training are required within 30 days of employment. No travel is required.

Requirements

• Complete initial and ongoing training and competencies established by the service line, facility, and department or unit for the needs of the patient population served, if applicable.
• Obtain Basic Life Support (BLS) and de-escalation training within 30 days of employment.
• No prior experience is required.

Nice To Haves

• One or more years of experience in a healthcare setting.

Responsibilities

• Maintain a direct line of sight with the patient at all times, including when family members or visitors are present.
• Accompany patients and ensure their safety during transportation, testing, and procedures outside their normal environment.
• Maintain a safe patient environment using fall-prevention protocols, infection-control measures, and self-harm prevention practices.
• Perform regular room assessments and repeat assessments after visits.
• Monitor patients' physical and emotional conditions and promptly report changes while maintaining line of sight.
• Intervene as needed to prevent patients from harming themselves or others, and seek immediate assistance for escalating incidents.
• Document patient status and activity clearly and accurately during the shift.
• Respect patient privacy and confidentiality and demonstrate knowledge of patient rights.
• Promote positive patient interactions, empathy, active listening, clear communication, and patient- and family-centered care.
• Use evidence-based practices that enhance the patient experience, including communication fundamentals/AIDET, Teach-Back, and Narrating Care.
• Participate actively in the healthcare team and promote positive teamwork to patients, families, caregivers, and colleagues.
• Maintain a professional appearance and follow established policies and procedures.
• Serve as a resource to department staff, students, volunteers, and other departments, and assist with orientation of new staff as needed.
• Participate in hospital or departmental performance-improvement activities and identify opportunities to improve processes.
• Restock non-medicinal patient room supplies as needed.
• Perform other duties as assigned and adhere to the Code of Conduct and Mission and Value Statement.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed