Patient Safety Attendant

Montefiore Nyack Hospital•Village of Nyack, NY

7h•Onsite

About The Position

The Patient Safety Attendant (PSA) observes and provides in-room observation for assigned patients under the direction of a Registered Nurse and in collaboration with Patient Care Associates. The role includes clinical responsibilities, documentation of tasks and observations, and upholding the Patient Bill of Rights. The PSA assists with personal care, nutrition, patient mobility and transport, and maintaining a clean and safe patient-room environment. The PSA communicates patient-care information and changes in condition to the Registered Nurse or PCA, including immediately seeking help when observing signs of suicidal disposition. The position also requires effective interaction with patients, families and interdisciplinary team members, multitasking in a busy environment, and strong customer service and organizational skills. The role is based in the Float department in Nyack, New York, on an evening shift with a rotating schedule. The scheduled hours are 2:30 PM–11 PM, with 20 hours per pay period. The hiring rate is listed as 0; the displayed rate may be subject to change based on shift differential, experience, education or other relevant factors. Employees are expected to follow the hospital’s “We Care” standards, communicate clearly and respectfully, maintain a professional appearance, respond to customer concerns, support hospital activities and mission, use supplies and equipment prudently, and complete assigned projects within expected time frames.

Requirements

High school diploma or GED required.
Full command of spoken and written English.
Sufficient physical ability to assist the PCA and RN with patient-care functions.
Demonstrated computer aptitude.
American Heart Association BLS certification required within 30 days.
Attend mandated training, including nonviolent crisis intervention, within 30 days.

Nice To Haves

One to three years of previous health care experience or experience as a companion to a geriatric or psychiatric patient is preferred.

Responsibilities

Observe and provide in-room observation for assigned patients under the direction of the Registered Nurse and in collaboration with Patient Care Associates.
Assist patients with personal hygiene and grooming.
Assist with patients’ nutritional needs, including feeding, meal setup and assistance, supplying fluids, refilling water pitchers, and delivering supplemental or bedtime snacks.
Lift, move, turn and transport patients using appropriate equipment and proper body mechanics.
Maintain a clean, neat and safe patient-room environment.
Communicate patient-care information to the Registered Nurse or PCA.
Document observations and activities, and report pertinent changes in a patient’s condition to the Registered Nurse.
Observe patients for signs of suicidal disposition and call for help immediately.
Interact effectively with patients, families and members of the interdisciplinary team.
Provide positive customer service, acknowledge customer concerns, take corrective action, and escort customers when necessary.
Participate in department- and hospital-wide activities to improve processes or outcomes, self-development, and annual competency assessment.
Comply with licensure and certification requirements.
Use equipment and supplies in a fiscally prudent manner and use the charge process for supplies and equipment.
Complete projects and assignments within projected time frames and expectations.
Participate in activities that support the hospital’s mission.
Follow the hospital’s “We Care” standards, including teamwork, accountability, effective communication, professional appearance, responsiveness and excellence in service.