Patient Safety Attendant

Montefiore Nyack Hospital•Village of Nyack, NY
•$21•Onsite

About The Position

The Patient Safety Attendant (PSA) provides in-room observation for assigned patients under the direction of a Registered Nurse and in collaboration with Patient Care Associates. The role includes clinical responsibilities, documentation of tasks and observations, and upholding the Patient Bill of Rights. The PSA assists with personal hygiene, grooming, nutrition, patient mobility and transport, and maintaining a clean, safe patient environment. The attendant observes patients, documents activities, and reports relevant changes in condition to the Registered Nurse, including signs of suicidal disposition. The role also requires effective interaction with patients, families, and the interdisciplinary team, strong customer service, organization, and the ability to multitask in a busy environment. The position supports hospital-wide service and performance standards, including respectful teamwork, clear communication, accountability, responsiveness, professional appearance, and participation in improvement activities and required training. The schedule is a day shift, 6:30 AM–3:00 PM, with alternate weekends, an alternate work schedule, varying work days, and a rotating schedule. The position is located in Nyack, New York.

Requirements

  • High school diploma or GED required.
  • Full command of spoken and written English.
  • Sufficient physical ability to assist the Patient Care Associate and Registered Nurse with patient-care functions.
  • Demonstrated computer aptitude.
  • American Heart Association BLS certification required within 30 days.
  • Attend mandated training, including nonviolent crisis intervention, within 30 days.

Nice To Haves

  • One to three years of previous health care experience or experience as a companion to a geriatric or psychiatric patient preferred.

Responsibilities

  • Provide in-room observation for assigned patients under the direction of a Registered Nurse and in collaboration with Patient Care Associates.
  • Assist patients with personal hygiene and grooming needs.
  • Assist with nutrition, including feeding, mealtime setup, supplying fluids, refilling water pitchers, and delivering supplemental or bedtime snacks.
  • Lift, move, turn, and transport patients using appropriate methods and equipment while maintaining proper body mechanics.
  • Maintain a clean, neat, and safe patient-room environment.
  • Communicate patient-care information to the Registered Nurse or Patient Care Associate.
  • Document observations and activities and report pertinent changes in a patient’s condition to the Registered Nurse.
  • Observe patients for signs of suicidal disposition and call for help immediately.
  • Interact effectively with patients, families, and members of the interdisciplinary team.
  • Provide positive customer service, acknowledge customer concerns, take corrective action, and escort customers when necessary.
  • Participate in department- or hospital-wide activities to improve processes or outcomes and use resources for self-development and knowledge maintenance.
  • Comply with licensure and certification requirements and participate in annual competency assessment.
  • Use equipment and supplies in a fiscally prudent manner and use the charge process for supplies and equipment.
  • Complete projects and assignments within expected time frames.
  • Participate in activities that support the hospital’s mission.
  • Follow hospital standards for teamwork, empowerment, communication, appearance, responsiveness, and service excellence.
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