Patient Safety Attendant

Montefiore Nyack Hospital•Village of Nyack, NY

11d•$22 - $23•Onsite

About The Position

The Patient Safety Attendant (PSA) observes and provides in-room observation for assigned patients under the direction of a Registered Nurse and in collaboration with Patient Care Associates. The role includes clinical responsibilities, documentation of tasks and observations, and upholding the Patient Bill of Rights. The position works in the Float department in Nyack, New York, on the evening shift, scheduled from 2:30 PM to 11:00 PM for 40 hours per pay period. The schedule includes alternate weekends and rotating days. The listed hourly rate is $21.89–$22.57; the hiring rate may be subject to change based on shift differential, experience, education, or other relevant factors. The PSA supports patient hygiene, grooming, nutrition, mobility, and room safety; documents observations and activities; and communicates patient care information and changes in condition to the Registered Nurse or PCA. The role also requires attentive observation for signs of suicidal disposition and immediate escalation for help. The attendant is expected to provide effective customer service, work collaboratively, communicate respectfully, and meet hospital-wide standards for service, safety, appearance, and performance. A high school diploma or GED is required. BLS certification from the American Heart Association and mandated training, including nonviolent crisis intervention, are required within 30 days.

Requirements

High school diploma or GED.
Full command of spoken and written English.
Sufficient physical ability to assist the PCA and RN with patient-care functions.
Demonstrated computer aptitude.
American Heart Association BLS certification required within 30 days.
Attend mandated training, including nonviolent crisis intervention, within 30 days.

Nice To Haves

One to three years of previous health care experience or experience as a companion to a geriatric or psychiatric patient is preferred.

Responsibilities

Provide in-room observation for assigned patients under the direction of the Registered Nurse and in collaboration with Patient Care Associates.
Assist patients with personal hygiene and grooming needs.
Assist with patients’ nutritional needs, including feeding, mealtime assistance and setup, supplying fluids, refilling water pitchers, and delivering supplemental or bedtime snacks.
Lift, move, turn, and transport patients using appropriate equipment and proper body mechanics.
Maintain a clean, neat, and safe patient-room environment during the hospital stay.
Communicate patient care information to the Registered Nurse or PCA.
Document observations and activities, and report pertinent changes in a patient’s condition to the Registered Nurse.
Observe patients for signs of suicidal disposition and call for help immediately.
Interact effectively with patients, families, and members of the interdisciplinary team.
Provide positive customer service, acknowledge customer concerns, take corrective action, and escort customers when necessary.
Participate in department- and hospital-wide activities to improve processes or outcomes, use resources for self-development, and participate in annual competency assessment.
Comply with licensure and certification requirements.
Use equipment and supplies in a fiscally prudent manner and use the charge process for supplies and equipment.
Complete projects and assignments within expected time frames.
Participate in activities supporting the hospital’s mission and adhere to its We Care standards for teamwork, empowerment, communication, appearance, responsiveness, and service excellence.