Patient Safety Attendant

Montefiore Nyack Hospital•Village of Nyack, NY

76d•$21 - $22•Onsite

About The Position

The Patient Safety Attendant (PSA) observes and provides in-room observation for assigned patients under the direction of a Registered Nurse and in collaboration with Patient Care Associates. The role includes clinical responsibilities, documenting tasks and observations, and upholding the Patient Bill of Rights. The position is in the Float department at Montefiore Nyack Hospital in Nyack, New York, with an evening shift scheduled from 2:30 p.m. to 11 p.m., 40 hours per pay period. The schedule includes alternate weekends and a rotating schedule. The PSA assists with patient hygiene, grooming, nutrition, meals, fluids, and snacks; helps lift, move, turn, and transport patients using appropriate equipment and body mechanics; and maintains a clean, neat, and safe patient-room environment. The attendant documents activities and observations, communicates patient-care information to the RN or PCA, and promptly reports relevant changes in condition or signs of suicidal disposition. The role requires effective interaction with patients, families, and the interdisciplinary team, strong customer service and organizational skills, and the ability to multitask in a busy environment. The employee is expected to follow hospital standards for teamwork, accountability, communication, appearance, responsiveness, and service; participate in improvement activities and competency assessments; use supplies and equipment prudently; and support the hospital’s mission.

Requirements

High school education or GED required.
Full command of spoken and written English.
Sufficient physical ability to assist the PCA and RN with patient-care functions.
Demonstrated computer aptitude.
American Heart Association BLS certification required within 30 days.
Attend mandated training, including nonviolent crisis intervention, within 30 days.

Nice To Haves

One to three years of previous health care experience or experience as a companion to geriatric or psychiatric patients is preferred.

Responsibilities

Observe assigned patients in their rooms under the direction of the Registered Nurse and in collaboration with Patient Care Associates.
Assist patients with personal hygiene and grooming.
Assist with nutritional needs, including feeding, mealtime setup, supplying fluids, refilling water pitchers, and delivering supplemental or bedtime snacks.
Lift, move, turn, and transport patients using appropriate equipment and proper body mechanics.
Maintain a clean, neat, and safe patient-room environment.
Communicate patient-care information to the Registered Nurse or Patient Care Associate.
Document observations and activities and report pertinent changes in a patient’s condition to the Registered Nurse.
Observe patients for signs of suicidal disposition and call for help immediately.
Interact effectively with patients, families, and members of the interdisciplinary team.
Provide positive customer service, acknowledge customer concerns, take corrective action, and escort customers when necessary.
Participate in department and hospital-wide activities to improve processes or outcomes, use resources for self-development, and participate in annual competency assessment.
Use equipment and supplies prudently and follow the charge process for supplies and equipment.
Complete projects and assignments within expected time frames.
Participate in activities that support the hospital’s mission and follow the hospital’s teamwork, empowerment, communication, appearance, responsiveness, and service standards.