Patient Safety and Risk Management Specialist

Mass General Brigham•Salem, MA

12d•$63,648 - $92,570•Hybrid

About The Position

The Patient Safety and Risk Management Specialist supports the Sr. Manager of Patient Safety, Risk at Salem Hospital by coordinating hospital-wide patient safety initiatives and daily work. The role contributes to advancing Informed High Reliability concepts and collaborates frequently with department directors, managers, hospital leadership, and Department of Quality staff. It also coordinates projects across academic and operational departments and provides support to other patient safety staff as needed. Because the position is part of an environment of active change management, the specialist must demonstrate flexibility and open-mindedness as the role evolves. This position does not require patient care.

Requirements

Bachelor's degree in Nursing, Pharmacy, Physical Therapy, or a related field of study.
1–2 years of experience with computers and the Internet.
Presentation skills.
Verbal and written communication skills.
Project management skills.
Advanced knowledge of MS Office products, including Word, Excel, PowerPoint, and Access.
Flexibility and open-mindedness in an environment of active change management.

Nice To Haves

1–2 years of healthcare experience with a clinical background.
1–2 years of experience working in a large healthcare organization.

Responsibilities

Collaborate with Department Chairs and Patient Care Services to facilitate the internal medical peer review process and assist in analyzing serious patient concerns and adverse events.
Participate in the analysis of adverse events and serious patient concerns and assist in preparation for regulatory or accreditation agency visits.
Maintain confidentiality of peer review, performance improvement, and risk management information.
Help recommend corrective and preventive actions to reduce risk and support interventions in collaboration with CRICO and hospital-based improvement teams.
Assist in the review and development of hospital policies related to patient safety.
Help identify barriers to implementing improvement plans and collaborate with hospital leaders to develop strategies to overcome them.
Provide education and support to nurses, physicians, and committees on patient safety topics, including non-punitive reporting and error prevention.
Contribute to the orientation and ongoing training of department staff as directed.
Assist in preparing presentations for committees and clinical groups under the guidance of the Patient Safety Manager and clinical leaders.
Be available to work in the case of a hospital-declared emergency and to assist during regulatory agency reviews.