Risk & Safety Specialist

World Market•Alameda, CA
•$75,000 - $85,000•Hybrid

About The Position

The Risk & Safety Specialist works closely with the Workers’ Compensation Senior Specialist to support an organized Workers’ Compensation and General Liability operation. The role’s primary responsibilities are administrative across Workers’ Compensation, Risk Insurance, and Safety, and also include data analysis and daily claim intake. The specialist supports safety and regulatory compliance across World Market locations, manages General Liability and Workers’ Compensation claims, prepares OSHA reports, analyzes risk and safety performance, and coordinates with internal stakeholders and external partners. The role also develops safety audits and training, applies Behavior-Based Safety principles, and leads risk and safety projects. This is a hybrid role, with an average of up to 2–3 days per week at the Alameda, California Home Office.

Requirements

  • BA/BS degree or comparable work experience.
  • 3–5 years of relevant experience in corporate insurance, workers’ compensation, safety, or administrative roles.
  • Knowledge of workers’ compensation insurance and safety programs.
  • Excellent verbal and written communication and interpersonal skills.
  • Strong attention to detail and problem-solving skills.
  • Ability to work independently and as a team member in a fast-paced environment.
  • Strong Microsoft Office and computer skills.
  • Exceptional organizational and multitasking skills, as well as negotiating skills.
  • Strong analytical skills, including gathering and analyzing data and communicating recommendations.

Responsibilities

  • Independently assess situations and make proactive decisions to promote the safety and well-being of associates across World Market locations.
  • Lead OSHA regulatory compliance efforts, including engaging with OSHA representatives, resolving citations, implementing corrective actions, and ensuring timely reporting.
  • Manage and assist with the end-to-end General Liability and Workers’ Compensation claims process, including incident investigations, customer communications, and coordination with Third-Party Administrators.
  • Prepare and submit OSHA 300 and 300A reports, ensure accuracy and compliance, and identify trends to inform risk mitigation strategies.
  • Develop monthly executive-level reports and dashboards analyzing safety performance, insurance claims, and risk exposure.
  • Serve as the primary liaison between internal stakeholders and external partners, including Third-Party Administrators, legal counsel, and insurance carriers.
  • Design and implement organization-wide safety audit protocols, support store-level compliance, and promote continuous improvement through coaching and corrective action planning.
  • Develop and facilitate training for managers and associates on accident prevention, regulatory compliance, and safety best practices, including multimedia learning tools and handbooks.
  • Collaborate with HR, Operations, and Legal on associate intake forms, workplace accommodations, and customer and vendor incident investigations.
  • Apply Behavior-Based Safety principles to promote proactive safety behavior across the organization.
  • Lead special projects and strategic initiatives related to insurance risk and safety.

Benefits

  • Medical, dental, and vision insurance, subject to eligibility.
  • Paid vacation and paid sick time.
  • 401(k) plan with Roth option and company match.
  • Employee Assistance Program and wellness resources.
  • Sample sales and up to 30% shopping discount for the employee and designated shopper.
  • Work-life balance and work-from-home flexibility.
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