RN Patient Safety and Risk Specialist

HCA Healthcare•Ogden, UT

About The Position

The Patient Safety and Risk Management Specialist coordinates the resolution of complaints and grievances made by patients and their representatives according to CMS and TJC guidelines, and assists with the hospital’s quality and risk management functions, with a specific focus on patient safety. The role supports data collection, entry, analysis, and reporting; medical-record and chart review; execution of hospital Quality, Risk, and Patient Safety plans; and development of performance improvement projects or tasks. The specialist maintains working knowledge of performance improvement initiatives, quality dashboards, patient complaints and grievances, risk management, and patient safety activities, and assists with regulatory survey preparation and follow-up actions.

Requirements

Current State of Utah Registered Nurse license; a compact license is accepted, but a Utah RN license must be obtained within 90 days of employment.
BSN or equivalent degree.
At least 3 years of acute care experience as an RN.
Skills in data collection and statistical analysis.
Knowledge of process improvement processes.
Ability to work well with patients and families, nursing and ancillary staff, and physicians.
Good computer, communication, and writing skills.
Experience with database software, such as Microsoft Excel.

Responsibilities

Coordinate the resolution of patient and representative complaints and grievances according to CMS and TJC guidelines.
Assist with data collection, data entry, data analysis, and report compilation in computer systems and databases.
Conduct medical-record and chart reviews, analyze data, and compile reports as assigned.
Assist with execution of the hospital’s Quality, Risk, and Patient Safety plans.
Assist with developing performance improvement projects or tasks.
Maintain working knowledge of performance improvement initiatives, quality dashboards, patient complaints and grievances, risk management, and patient safety activities.
Assist with preparation for regulatory surveys and actions that may result from those surveys.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
Wellbeing support, including free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.