Risk & Safety Specialist

World Market • Alameda, CA

11d • Hybrid

About The Position

The Risk & Safety Specialist works closely with the Workers’ Compensation Senior Specialist to support an organized Workers’ Compensation and General Liability operation. The role’s primary responsibilities are administrative across Workers’ Compensation, Risk Insurance, and Safety, and also include data analysis and daily claim intake. The specialist independently assesses situations and makes proactive decisions to support the safety and well-being of associates across World Market locations.

The position leads OSHA regulatory compliance, manages General Liability and Workers’ Compensation claims, prepares OSHA reports, and produces executive-level reporting on safety, claims, and risk exposure. It also serves as a liaison among internal stakeholders and external partners, develops safety audits and training, collaborates on incident investigations and workplace accommodations, and applies Behavior-Based Safety principles to strengthen the organization’s safety culture. The role leads special projects and strategic initiatives related to insurance risk and safety.

This is a hybrid role, with an average of up to 2–3 days per week at the Alameda, California Home Office.

Requirements

• BA/BS degree or comparable work experience.
• 3–5 years of relevant experience in corporate insurance, workers’ compensation, safety, or administrative roles.
• Knowledge of workers’ compensation insurance and safety programs.
• Excellent verbal and written communication and interpersonal skills.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as a team member in a fast-paced environment.
• Strong Microsoft Office and computer skills.
• Exceptional organizational skills and ability to multitask.
• Negotiating skills.
• Strong analytical skills, including the ability to gather and analyze data and make and communicate recommendations.

Responsibilities

• Support the Workers’ Compensation and General Liability operation, including administrative work, data analysis, and daily claim intake.
• Independently assess situations and make proactive decisions to support associate safety and well-being across World Market locations.
• Lead OSHA regulatory compliance, engage directly with OSHA representatives to resolve citations, implement corrective actions, and ensure timely reporting across stores.
• Manage and assist with the end-to-end General Liability and Workers’ Compensation claims process, including incident investigations, customer communications, and coordination with Third-Party Administrators.
• Prepare and submit OSHA 300 and 300A reports, ensuring accuracy and compliance across all sites and identifying trends for risk mitigation.
• Develop and deliver monthly executive-level reports and dashboards on safety performance, insurance claims, and risk exposure.
• Serve as the primary liaison between internal stakeholders and external partners, including TPAs, legal counsel, and insurance carriers.
• Design and implement organization-wide safety audit protocols and support store-level compliance and continuous improvement through coaching and corrective action planning.
• Develop and facilitate training for managers and associates on accident prevention, regulatory compliance, and safety practices, including multimedia learning tools and handbooks.
• Collaborate with HR, Operations, and Legal on associate intake forms, workplace accommodations, and customer and vendor incident investigations.
• Apply Behavior-Based Safety principles to influence organizational culture and encourage proactive safety behavior.
• Lead special projects and strategic initiatives related to insurance risk and safety.

Benefits

• Medical, dental, and vision insurance, subject to eligibility.
• Paid vacation and paid sick time.
• 401(k) plan with Roth option and company match.
• Employee Assistance Program and wellness resources.
• Sample sales and up to 30% shopping discount for the employee and a designated shopper.
• Work-life balance and work-from-home flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level