Patient Safety Officer/Risk Management

Trinity Health • Darby, PA

21h • Onsite

About The Position

The Patient Safety Officer/Risk Manager manages, coordinates, and facilitates hospital patient safety activities. The role supports the goal of zero preventable harm for patients, colleagues, and the communities served, while protecting the Ministry’s assets. In collaboration with leadership, the position develops and maintains the risk management program, provides risk management education to colleagues, investigates near misses and adverse events, identifies opportunities for improvement, and supports claims management related to incidents and litigated cases.

The position oversees and manages the event reporting system, ensuring reports are accurate and complete before timely closure. It identifies and communicates Serious Adverse Events, Sentinel Events, and potential claims to key stakeholders; uses system reports and data for analysis and meetings; reinforces Just Culture principles; and may develop or participate in frontline user training. The role captures learning from near misses and good catches, encourages reporting, tracks patient safety concerns, reports findings to stakeholders including leadership, and enters or transfers events that could result in claims into ClearSight.

This is a benefit-eligible, full-time role with an FTE ranging from 0.4 (16 hours weekly) to 1.0 (40 hours weekly). The position is based at Mercy Fitzgerald Hospital in Darby, Pennsylvania, and is listed for the day shift.

Requirements

• Bachelor’s degree in a related field such as Registered Nurse, Healthcare Administration, Business, Legal, or Risk Management, or comparable education and/or experience.
• CPHRM, ARM, or another nationally recognized health care risk management certification is required or must be obtained within one year of hire.
• Strong interpersonal and communication skills.
• Demonstrated presentation and facilitation skills.
• Ability to work independently and as part of a team.
• Knowledge of Microsoft Office, database management, spreadsheets, internet skills, and e-mail.

Nice To Haves

• Master’s degree in a related field.
• Three years of experience in risk management, quality management, or insurance-related work.

Responsibilities

• Manage, coordinate, and facilitate hospital patient safety activities.
• Develop and maintain the risk management program in collaboration with leadership.
• Provide risk management education to colleagues.
• Conduct investigations and identify improvement opportunities related to near misses and adverse events.
• Support claims management activities for incidents and litigated cases.
• Oversee and manage the event reporting system, ensuring data is accurate and complete before timely closure.
• Identify and report Serious Adverse Events, Sentinel Events, and potential claims to key stakeholders.
• Use event reporting system reports to obtain information, data, and trends for analysis and meetings.
• Reinforce Just Culture principles during event submission and management.
• Develop or participate in frontline user training.
• Capture learning opportunities from near misses and good catches, and encourage reporting so prevention measures and best practices can be implemented.
• Track patient safety concerns and report findings to key stakeholders, including leadership.
• Enter or transfer events that could result in claims into ClearSight.
• Uphold the organization’s mission, vision, and values, and participate in activities and programs with other organizations as appropriate.

Benefits

• Comprehensive benefits, including medical, dental, vision, and mental health coverage, paid time off, 403(b), education assistance, and voluntary benefits such as pet insurance, accident insurance, and hospital indemnity.
• Benefits available from the first day of employment.
• Flexible schedules to support work/life balance.
• Free onsite parking.
• Referral Rewards Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level