Patient Representative
About The Position
Sun River Health is seeking a full-time Patient Representative/Front Desk Receptionist for its Bedford Avenue location in Brooklyn, New York. The role provides patient-centered support and facilitates access to services in a pleasant, knowledgeable, and efficient manner. The representative communicates with a diverse population using well-developed interpersonal skills and handles the patient registration and appointment process. As an access point for patients receiving care, the representative works as an integral member of the medical care team and performs duties in compliance with applicable systems and job-specific standards.
Requirements
- High school diploma or GED.
- 2–4 years of minimum work-related experience.
Nice To Haves
- Bilingual in English and Spanish, orally and in writing.
Responsibilities
- Assist with daily reception activities and ensure processes needed for patient services are initiated.
- Communicate effectively with team members and patients about all aspects of service.
- Handle telephone and mail contact with patients.
- Schedule appointments, collect fees, and explain services and patient service charges.
- Distribute materials to patients, including patient satisfaction cards, patient rights information, and other appropriate materials.
- Verify insurance and set fees based on the sliding scale fee.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and disability coverage
- Retirement savings plan
- Commuter and transit benefits
- Employee Assistance Program (EAP)
- Employee discount program
- Professional development opportunities
- Tuition reimbursement for eligible employees
- Eligible employees may participate in federal and state loan repayment or loan forgiveness programs, with application support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
