Patient Representative - Haverstraw

Sun River Health•Haverstraw, NY

20d•Onsite

About The Position

Sun River Health is seeking a full-time Patient Representative/Front Desk Receptionist in Haverstraw, New York. This role provides patient-centered support and facilitates access to services in a pleasant, knowledgeable, and efficient manner. The Patient Representative communicates with a diverse population and handles the registration and appointment process, serving as an important access point for patients to receive care. Duties are performed in compliance with applicable systems and job-specific standards. Sun River Health is a nonprofit Federally Qualified Health Center providing comprehensive primary, preventive, behavioral, and social support services to communities across New York. The organization emphasizes wellness, inclusivity, recognition, professional growth, and a supportive, collaborative work environment.

Requirements

High school diploma or GED.
2–4 years of work-related experience.

Nice To Haves

Bilingual in English and Spanish, both orally and in writing.

Responsibilities

Assist with daily reception activities and initiate processes needed for patient services.
Communicate effectively with patients and team members about all aspects of service.
Handle telephone and mail contact with patients.
Schedule appointments, collect fees, and explain services and charges.
Distribute patient materials, including satisfaction cards, patient rights information, and other appropriate materials.
Verify insurance and set fees based on the sliding scale fee.

Benefits

Medical, dental, and vision insurance.
Life and disability coverage.
Retirement savings plan.
Commuter and transit benefits.
Employee Assistance Program (EAP).
Employee discount program.
Professional development opportunities.
Education and loan assistance programs, including eligible federal and state loan repayment or forgiveness programs.
Tuition reimbursement for eligible job-related coursework at accredited institutions.
$1,500 sign-on bonus for eligible external applicants; terms and conditions apply.