Patient Representative

Sun River Health•New York, NY

12d•$20 - $23•Onsite

About The Position

Sun River Health is seeking a full-time Patient Representative/Front Desk Receptionist for its Bedford Avenue location in Brooklyn, New York. The role provides patient-centered service and facilitates access to care in a pleasant, knowledgeable, and efficient manner. The representative communicates with a diverse population and supports the medical care team as patients’ access point for services. The position handles the registration and appointment process and performs duties in compliance with applicable systems and job-specific standards.

Requirements

High school diploma or GED.
2–4 years of work-related experience.

Nice To Haves

Bilingual in English and Spanish, orally and in writing.

Responsibilities

Assist with daily reception activities and ensure processes required for patient services are initiated.
Communicate effectively with patients and team members about all aspects of service.
Handle telephone and mail contact with patients.
Schedule appointments, collect fees, and explain patient services and charges.
Distribute materials to patients, including patient satisfaction cards, patient rights information, and other appropriate materials.
Verify insurance and set fees based on the sliding scale fee.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and disability coverage
Retirement savings plan
Commuter and transit benefits
Employee Assistance Program
Employee discount program
Tuition reimbursement for eligible employees
Eligible employees may participate in federal and state loan repayment or loan forgiveness programs, including HRSA and NHSC programs, with application support
Professional development and career advancement opportunities
$1,500 sign-on bonus for eligible external applicants; terms and conditions apply