Patient Representative - Haverstraw

Sun River Health•Haverstraw, NY

21d•$20 - $23•Onsite

About The Position

Sun River Health is seeking a full-time Patient Representative/Front Desk Receptionist in Haverstraw, New York. The role provides patient-centered service and facilitates access to care in a pleasant, knowledgeable, and efficient manner. It requires communicating effectively with a diverse population and supporting all aspects of patient registration and appointment processes. As an access point for patients receiving care, the representative performs duties in compliance with applicable systems and job-specific standards.

Requirements

High school diploma or GED.
Two to four years of work-related experience.

Nice To Haves

Bilingual in English and Spanish, orally and in writing.

Responsibilities

Assist with daily reception activities and ensure that processes needed for patient services are initiated.
Communicate effectively with patients and team members about all aspects of service.
Handle telephone and mail contact with patients.
Schedule appointments, collect fees, and explain patient services and charges.
Distribute materials to patients, including satisfaction cards, patient rights information, and other appropriate materials.
Verify insurance and set fees based on the sliding scale.

Benefits

Medical, dental, and vision insurance.
Life and disability coverage.
Retirement savings plan.
Commuter and transit benefits.
Employee Assistance Program.
Employee discount program.
Professional development opportunities.
Eligible employees may participate in federal and state loan repayment or loan forgiveness programs, including HRSA and NHSC programs.
Tuition reimbursement for eligible employees taking job-related coursework at accredited institutions.
A $1,500 sign-on bonus for eligible external applicants; terms and conditions apply.