Patient Registration - Fridley

Fairview Health Services•Fridley, MN

About The Position

Greets and welcomes patients into the clinic and accurately and efficiently verifies, registers, and schedules them. Verifies insurance and demographic information, reviews and maintains patient accounts, and secures financial arrangements for self-pay balances before and during patient appointments.

Requirements

  • High school graduate or equivalent.
  • Completion of a medical terminology course or equivalent experience and education.

Responsibilities

  • Register patients and verify insurance and demographic information according to established guidelines.
  • Verify patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
  • Inform patients about insurance copays or the self-pay policy and document this information in patient accounts for front desk staff.
  • Monitor patient account balances and inform patients of outstanding balances to ensure appropriate financial arrangements.
  • Research and facilitate patient questions and concerns according to established guidelines and procedures.
  • Maintain knowledge of and comply with relevant laws, regulations, policies, procedures, and standards.
  • Participate in creating and implementing improvements.
  • Occasionally answer incoming calls from patients or internal team members to assist in patient care.
  • Schedule appointments with specified clinicians according to scheduling guidelines, patient needs, and clinician availability.

Benefits

  • Medical plans
  • Dental plans
  • Vision plans
  • Life insurance
  • Short-term and long-term disability insurance
  • PTO and Sick and Safe Time
  • Tuition reimbursement
  • Retirement benefits
  • Early access to earned wages
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