Patient Registration Specialist - Monroe Regional Hospital
About The Position
The Patient Registration Specialist is often the first person patients meet when they pre-register or arrive for medical services at a ProMedica clinic, lab, inpatient, outpatient, or emergency department. The role includes validating insurance, posting payments, obtaining registration and billing information, and answering questions from patients, visitors, and staff. The specialist follows HIPAA guidelines and privacy practices, protects patient confidentiality, and respects patient rights. As an active team member, the specialist prioritizes daily work, assists with training new staff as needed, and reviews work to ensure it complies with system quality assurance policies. This summary describes the general nature and level of the role and is not exhaustive.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Experience or basic knowledge of health insurance plans and medical terminology.
- At least 1 year of experience in medical registration, medical assisting, revenue cycle/billing, or a similar position in a medical office setting.
Responsibilities
- Validate insurance.
- Post payments.
- Secure registration and billing information.
- Answer questions from patients, visitors, and other staff.
- Comply with HIPAA guidelines and privacy practices, patient confidentiality, and patient rights.
- Prioritize responsibilities and complete daily work.
- Assist in training new staff as needed.
- Review work for compliance with system quality assurance policies.
Benefits
- Flexible benefits, including compensation and programs to support employees’ families, finances, and personal well-being.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
