Patient Registration Specialist - Toledo Hospital
About The Position
The Patient Registration Specialist is often the first person patients meet when pre-registering or arriving for medical services at a ProMedica clinic, lab, inpatient, outpatient, or emergency department. The role handles patient registration and billing-related information, validates insurance, posts payments, and answers questions from patients, visitors, and staff. The specialist follows HIPAA guidelines and privacy practices, protects patient confidentiality and rights, and contributes as an active team member. The role also involves prioritizing daily work, assisting with training new staff as needed, and reviewing work for compliance with system quality assurance policies. This summary describes the general nature and level of the work and is not exhaustive.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Experience or basic knowledge of health insurance plans and medical terminology.
- At least 1 year of experience in medical registration, medical assisting, revenue cycle/billing, or a similar role in a medical office setting.
Responsibilities
- Validate insurance information.
- Post payments.
- Secure registration and billing information.
- Answer questions from patients, visitors, and other staff.
- Comply with HIPAA guidelines and privacy practices, patient confidentiality, and patient rights.
- Prioritize responsibilities to complete daily work.
- Assist in training new staff as needed.
- Review work to ensure compliance with system quality assurance policies.
Benefits
- Flexible benefits, including compensation and programs to support employees' families, finances, and personal well-being.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
