Patient Registration Representative - Onsite - Overnight - Ascension Sacred Heart Navarre
About The Position
R1 is hiring a Patient Registration Representative at Ascension Sacred Heart Navarre in Navarre, Florida. This onsite role is a frontline healthcare customer service position and the first point of contact for patients. The representative helps patients access care quickly and accurately while contributing to the patient experience, hospital operations, and revenue cycle processes. The role includes checking in and registering patients across multiple computer systems, answering phones, collecting accurate patient information, and responding to questions with clarity and compassion. Representatives enter demographic and medical data, navigate insurance and coverage details, collect co-pays, and provide cost estimates when applicable. They also work with nurses, physicians, and care teams to support smooth patient flow. The work takes place in a fast-paced environment and involves supporting people who may be ill, anxious, confused, or overwhelmed. Healthcare experience is not required; training is provided. The position is scheduled Wednesday from 11:55 p.m. to 6:00 a.m. and Thursday through Saturday from 6:00 p.m. to 6:00 a.m. The posted base pay range is $16.00–$21.10 per hour. Individual pay depends on role, level, location, job-related skills, experience, and relevant education or training.
Requirements
- High school diploma or GED.
- Exceptional customer service experience, communication skills, and interpersonal skills.
- Composure and professionalism in a fast-paced environment.
- Ability to multitask, prioritize quickly, and maintain strong attention to detail.
- Comfort with shifting priorities based on patient needs.
- Ability to pass a background check and drug test, and meet vaccination requirements.
Nice To Haves
- Experience with patient access, medical registration, insurance verification, or front desk work; this experience is a plus but not required.
Responsibilities
- Provide customer service and assist patients and families with check-in and registration across multiple computer systems.
- Answer phones and gather accurate patient information in a fast-paced environment.
- Help ensure timely access to care by minimizing registration delays and answering questions with confidence, clarity, and compassion.
- Build trust with patients during stressful or difficult moments.
- Navigate insurance plans and coverage details; enter demographic and medical data; collect co-pays; and provide cost estimates when applicable.
- Collaborate with nurses, physicians, and care teams to support smooth patient flow.
Benefits
- Competitive benefits package.
- Opportunity for growth within R1.
- Training and learning opportunities in healthcare administration, patient access, revenue cycle, insurance processes, and hospital operations.
- Supportive team environment focused on innovation, collaboration, and patient experience.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
